Job Instruction Trainer’s Guide
This manual is designed to supplement the training that a trainer has received and introduce the trainer to some of the variants that have been tested around the world as well as expose you to the level of development that the Job Instruction skill has evolved to so far.
The support systems for the trainer have been inconsistent over the years and varied greatly by region. In the USA, the Follow-Through training was formally developed to teach the coaching support needed to sustain the skills. They also had a Trainer’s Guide to assist in delivery. A few other national programs had some form of trainer’s guides to provide guidance in the delivery of the session; some even had sections for implementation issues.
Job Instruction Sessions Outline – 2nd edition
The TWI Sessions Outlines are scripted manuals for delivery of the program in a consistent manner, regardless of the trainer. This manual has been adapted from the Training Within Industry Foundation – September 1946 manual. This is intended to be used as a manual for delivery of the programs only. Editing was limited to making the references gender neutral, removal of slang, improving the board work and adding the Reasons Why column to the Job Breakdown sheet to match improvements made in 1967 by Herbert E. Doner on the Job Instruction training offered by the University of Chicago. The 2nd Edition has added sample forms and reference materials for the trainer as well as a spiral binding to improve ease of use.
New Zealand TWI: Appreciation, Operating and Follow Up Programs
The New Zealand Appreciation, Organizing and Follow Up materials are the result of more than 30 years of continual development. One of the first projects for the New Zealand TWI Service was to establish a research group to validate and improve the TWI programs to improve the outcomes for their enterprises. In 1947 New Zealand had only 6 companies with more than 500 employees. The best examples of TWI use in the USA and England were with the larger companies.
Elizabeth (Betty) Huntington was the first trainer, having been trained in England from 1944-1946, made an immediate effort get in touch with the American founders of TWI. She corresponded with the TWI Foundation for more than 20 years, using them as mentors and a resource for further development.
The Americans developed internal “Staff Only” training manuals to standardize how the TWI Staff approached prospective companies and what commitment was needed to ensure a successful implementation.
New Zealand TWI: Coaching Guides
The New Zealand Coaching Guides were developed to support trainers – to provide them with standard work in applying the TWI programs. Most of the 36 Coaching Guides are organized following the Job Instruction job breakdown format for ease of use.
These materials are the result of more than 30 years of continual development. One of the first projects for the New Zealand TWI Service was to establish a research group to validate and improve the TWI programs to improve the outcomes for their enterprises. In 1947 New Zealand had only 6 companies with more than 500 employees. The best examples of TWI use in the USA and England were with the larger companies.
Elizabeth (Betty) Huntington was the first trainer, having been trained in England from 1944-1946, made an immediate effort get in touch with the American founders of TWI. She corresponded with the TWI Foundation for more than 20 years, using them as mentors and a resource for further development.